Privacy Policy
(For themerc.design)
Last updated: Mon, 19th Jan, 2026
Introduction
The Merc (“we”, “our”, “us”) operates under the legal entity Merc Metrics Creative Consultants LLP, registered in India.
We respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage our services.
Information We Collect
We may collect the following types of information:
1. Personal Information
When you contact us, book a call, or engage our services, we may collect:
- Name
- Email address
- Company name
- Phone number (if provided)
- Project-related information you voluntarily share
2. Usage & Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and interaction data
This data is collected through analytics tools to improve website performance and user experience.
How We Use Your Information
We use your information to:
- Respond to inquiries and communicate with you
- Provide and manage our services
- Send project-related updates or proposals
- Improve our website and offerings
- Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information.
Payments & Third-Party Services
Payments may be processed through third-party platforms or direct bank transfers.
We do not store or process payment card details on our servers. Payment data is handled securely by third-party providers in accordance with their privacy and security policies.
We may also use third-party tools such as:
- Website hosting platforms
- Analytics tools
- Communication and scheduling tools
We are not responsible for the privacy practices of third-party platforms.
Data Sharing
We only share personal information when:
- It is required to deliver our services
- It is legally required
- You have explicitly consented
We do not share your data for marketing or advertising purposes.
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfill service obligations
- Comply with legal or accounting requirements
- Resolve disputes
Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for communication
To exercise these rights, please contact us at the email below.
Cookies
Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic.
You may disable cookies through your browser settings if you prefer.
Children’s Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be effective once published on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
📩 nitin@themerc.design